Term & Conditions
1. Rates
All rates are quoted in US Dollars
2. Season
The Agency categorizes the year into three (3) seasons. While some villas utilize the three (3) season structure for pricing; currently most villas have a High Season price that encompasses Peak and High season, and then a Low Season price.
The Agency defines seasons as follow:
Low Season : January 9th to July 14th (excluding Easter), September 16th to December 19th
High Season : July 15th to July 31st, September 1st to 15th, March 25th to April 1st, 2005 (Easter week)
Peak Season : August 1st to August 31st, December 20th to January 8th (Xmas & New Year period)
3. Payment
All payments must be made in USD. Payments options are:
* Telex Transfer – All charges incurred for Telex Transfer transactions will be borne by the hirer.
* Credit Card – All payments made by credit card (AMEX, Visa and MasterCard only) will be subject to a 3,5% additional charge.
4. Advance Deposit
A 50 % non refundable deposit required by the villa owner to secure the villa and must be received by the agency within 5 working days after the relevant invoice and payment instructions have been given to the client. If the deposit is not receive within this time, the booking will be cancelled.
5. Changes Of Reservation
US$ 50.00 administration charge will be levied to any change/s for a villa reservation, which has been confirmed, and for which a deposit has already been paid.
6. Final Payment
Final payment is required 45 days prior to arrival ( 60 days for Christmas / New Year booking ) In the case of booking made less 45 days prior to arrival full payment is required within two days
7. Check In & Check Out Time
* Check in time 2 pm.
* Check out time 11 am.
* Late check out prior to 6 pm will be a half night rate and past 6 pm incurs a full night rate.
8. Airport Transfer
Your reservation will include complimentary airport transfers (1 x arrival pick up and 1 x departure drop off – maximum 4 pax plus luggage). If required, please note that additional transfer cars from or To Ngurah Rai International Airport and the Villa:
* US$15 (location Seminyak, Oberoi, Canggu )
* US$20 (location Uluwatu, Nusa Dua, Ubud, North Sanur )
9. Car Rental With Driver
We strongly suggest our clients to take a car with driver during their stay.
While staying in a private villa is generally superior to hotel accommodation, it does not lend itself to transportation by taxi. The system for street names and numbering in Bali is illogical. Often villas only have names. And visitors who have just arrived on the island will find it almost impossible to give directions to a taxi driver. It is also very difficult to call taxis to many villas, especially if they are located in rural areas.
The options for transportation are to self-drive or have a car with driver. Taura Bali Villas strongly recommends using a car with driver. There are a number of very valid reasons for this, based on our long experience on the island:
* Road conditions and the lack of driving rules - The traffic in Bali is chaotic and it is difficult to see any structure or rules for priority (largely because there aren’t any!)
* High Standards - All of our drivers have been through a training course, have a good command of English and most importantly possess mobile phones. This allows a large degree of flexibility in organizing your transportation.
* Bureaucracy - To drive legally in Bali , you must possess either an Indonesian license or a valid International driver’s license . Not having these one leaves you open to on the spot fines by traffic police.
* Local knowledge - Drivers possess an amazing amount of local information in terms of shopping, location of restaurants, other villas, beaches not found on normal tourist routes, etc. Drivers also serve as impromptu guides in terms of Balinese history, customs, and conventions.
* Safety - Having your own driver eliminates the risk of you getting lost. Bali has very bad signage in terms of road names. Also having a personal driver frees you from having to worry about the risks of driving after that extra sundowner.
* Protection - Late at night, taxis operate on a ‘no-meter’ policy, sometimes charging an extortionate amount for transportation. Any accident involving a foreigner and an Indonesian is (by local custom) the foreigner’s fault. By having a driver you sidestep this issue.
* Cost Above all else, a private car and driver is remarkably inexpensive in comparison to many holiday destinations. For the freedom to sit back, relax and be chauffeured around, it’s a small price to pay.
Our recommendation to use a car and driver is based on a four years of experience and over a thousand groups who have stayed with us. We have consistently seen that our clients enjoy themselves, and their vacations more, when they have a personal driver.
We ask that you book transportation at the same time as you book your villa because drivers work as semi-independent agents. Our best drivers are often booked months in advance.
It should also be noted that Taura Bali Villas provides, as part of is standard service, one pickup and one delivery for airport transfers. If people in your party are arriving at different times, you will be asked to pay for the additional transfers.However, if you have a driver, that additional cost will not apply.
10. Liability
Whilst Taura Bali Villas makes every effort to ensure that brochure descriptions are accurate and that properties meet its required standards, Taura Bali Villas can not accept responsibility for any alterations made to the property or its amenities, which are beyond its control. Nor can it accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use or condition of the property and its appearances, plumbing, gas, electrical or otherwise, exceptional weather conditions or owner’s negligence. Further, no responsibility is accepted for the personal belongings, car, and its contents of the hirer or any member of the party during the holiday.